Privacy Policy

Effective Date:  05/27/2025
Last Updated: 05/27/2025

This Privacy Policy describes how J & B Pro Services, LLC (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit or interact with our website, jandbpro.com, or when you communicate with us, including via SMS using Textedly.

By using our Site or submitting information to us, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide

• Name
  
  

• Email address
  
  

• Phone number (including mobile number)
  
  

• Mailing/billing address
  
  

• Service inquiry details
  
  

• Payment information (if applicable)
  
  

b. Automatically Collected Information

When you visit our website, we may collect:

• IP address
  
  

• Browser type and version
  
  

• Pages visited and time spent on site
  
  

• Device type
  
  

• Cookies and similar tracking technologies
  
  

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our services
  
  

• Respond to inquiries and provide customer support
  
  

• Send updates, confirmations, and reminders
  
  

• Improve website performance and user experience
  
  

• Send marketing communications, including via SMS (see Section 4)
  
  

• Comply with legal obligations
  
  

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Third-party service providers (e.g., payment processors, marketing platforms, hosting services)
  
  

• Textedly, our SMS platform provider
  
  

• Government agencies or law enforcement when required by law
  
  

• Successors or affiliates in the case of a business transfer
  
  

All third-party providers are obligated to maintain the confidentiality and security of your information.

4. Text Messaging (SMS) Communications via Textedly

By providing your mobile number and opting in, you agree to receive SMS text messages from J & B Pro Services, LLC, including appointment reminders, service updates, and marketing messages. These may be delivered using Textedly or similar platforms and may be sent via an autodialer or automated system.

SMS Policy Summary:

• Message and data rates may apply depending on your carrier.
  
  

• Message frequency may vary.
  
  

• Text “STOP” to opt-out of SMS communications at any time.
  
  

• Text “HELP” for assistance.
  
  

• Your consent to receive SMS messages is not a condition of purchasing services.
  
  

• We will never sell or share your mobile number for marketing purposes without your consent.
  
  

If you opt out, you may still receive non-marketing messages as required to complete or follow up on service requests.

5. Your Rights and Choices

You may have rights under applicable privacy laws to:

• Access or correct your personal information
  
  

• Opt out of marketing communications (email or SMS)
  
  

• Request deletion of your data
  
  

• Withdraw consent at any time (e.g., opt out of SMS)
  
  

To exercise these rights, contact us at:
📧 Email: [Insert Privacy Contact Email]

6. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Analyze website traffic
  
  

• Customize content
  
  

• Improve functionality
  
  

You can control cookie preferences through your browser settings.

7. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above. Continued use of the site after changes means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

📍 J & B Pro Services, LLC
🌐 Website: https://www.jandbpro.com
📧 Email:  jandbproservices@gmail.com
📞 Phone: 770-742-8787